Margaret Jamieson Coaching - Privacy Policy

Our contact details 
Name: Margaret Jamieson
Address: Oak Tree Cottage, 31 Kingsleigh Close, Trunch, North Walsham, NR28 0QU.
Phone Number: 07946598471/01692 648099
E-mail: margaret@margaretjamiesoncoaching.com

The type of personal information we collect: 

We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
Anonymous notes on each case, will only be identified by initials.

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:
To receive coaching services
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: N/A
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Margaret Jamieson.

How we store your personal information:
Your information is securely stored. 
We keep contact details electronically via iphone, iPad and Apple MacBook Pro.  We keep anonymised notes on our computer systems as above, and also any paper documents regarding cases may be filed in a lockable cabinet. We will then dispose your information when our services are no longer required, this will be deleted from all devices, iCloud and any paper documentation disposed of confidentially.

Your data protection rights:

Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information. 
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at margaret@margaretjamiesoncoaching.com 07946598471 if you wish to make a request.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at Margaret Jamieson Coaching.

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:            
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk